Privacy Policy

Privacy Policy - Kaiian: Saudi Ride Hailing

Privacy Policy – Wsslini for Drivers (Captains)

Last updated: March 2026

Wsslini is committed to protecting your privacy as a driver. This Privacy Policy explains how the company collects, uses, and discloses your personal information, within the scope of our operations in the Kingdom of Saudi Arabia only.

This Privacy Policy applies to our website as well as our app. By accessing or using our service as a driver, you acknowledge that you have read, understood, and agreed to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Section One: Definitions

For the purposes of this Privacy Policy:

Section Two: Collection and Use of Your Personal Data

Types of Data Collected

During registration and use of our service as a driver, we may ask you to provide us with certain personal information, including but not limited to:

The driver must be no younger than 18 years of age, in accordance with the applicable laws in the Kingdom of Saudi Arabia.

Usage Data

Usage data is automatically collected when you use the app, including your IP address, device type and operating system, trip date and time, trip route, and geolocation while your status is set to "online," as well as device identifiers and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on the app and improve your experience. You can refuse cookies, but this may prevent you from using certain parts of the service.

Use of Your Personal Data

The Company may use your personal data for the following purposes:

Sharing Data with Third Parties

We may share your data with:

Your data is not used for marketing purposes by third parties without your consent.

Retention of Your Personal Data

We retain your personal data for as long as necessary for the purposes mentioned above, and to comply with our legal and tax obligations, and to resolve financial or operational disputes related to your account.

Deletion of Your Personal Data

Transfer of Your Personal Data

Your data is primarily processed within the Kingdom of Saudi Arabia, and may be transferred to trusted service providers under adequate security controls. By agreeing to this policy, you consent to this.

Immediate Driver Suspension Clause

The app has the right, without prejudice to the regulations applicable in the Kingdom of Saudi Arabia, to suspend your account temporarily or permanently and without prior notice if you commit serious violations including, but not limited to, abuse, defamation, or damage to the app's reputation, incitement against it, or the publication of misleading information or offensive content.

Moderate violations that may result in a warning or temporary suspension are also included, and if repeated, are considered serious. The app reserves the right to assess and classify the violation, and you have the right to file an objection within (5) business days of the suspension date via WhatsApp on the unified number 920009771, accompanied by evidence, with the request to be reviewed within (10) to (30) business days. The suspension remains in effect until a decision is made on the request.

Section Three: Financial and Operational Aspects

Disbursement of Earnings

Your earnings are disbursed once your wallet balance reaches 200 SAR or more, after you submit a request via the unified number, noting that earnings disbursement fees are charged to you.

Financial Transfer Fees

You can request to transfer the funds in your wallet at any time, for a fee of 5 SAR per transfer. In the case of an incorrect wallet top-up, the amount is transferred after verifying your identity and bank details, with a minimum of 50 SAR and a maximum of 200 SAR, provided the amount does not exceed 5,000 SAR.

Compensation

You are entitled to request compensation for a cancelled trip, provided you arrived at the pickup location, up to a maximum of 5 SAR per trip, and a maximum of 4 times per month up to a total of 200 SAR.

Taxes

A 15% VAT is applied in accordance with the regulations of the Zakat, Tax and Customs Authority, calculated on the customer and collected through you on cash trips.

Transport General Authority Requirements TGA

Security of Your Personal Data

The security of your data is extremely important to us. We use commercially acceptable means to protect your data, but no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Identity Verification and Facial Data

When the identity verification feature is activated, the app may process your facial data to verify your identity and prevent misuse (Liveness Detection). This data is not stored or transmitted, and is used solely for verification purposes, and is not used for advertising, marketing, or profile creation.

Changes to the Privacy Policy

We may update the Privacy Policy from time to time, and we will notify you of any changes via the app or email before the change takes effect, along with updating the "Last Updated" date.

📞 Contact Us

For any inquiries related to this Privacy Policy, you can contact us via: